Divi integration

#285257
  • Resolved seoadmin aento

    4 years, 5 months ago

    Rank Math free

    I have been speaking to Elegant Themes about some issues I am seeing with Rank Math and Divi. Elegant Themes has investigated and informed me that the problem is with Rank Math.

    Generally, I have been using Rank Math integration with the Divi Front End Visual Builder. This has been working well for me. However, since the latest Divi update to Divi 4.12.1, the Rank Math Score has dropped for all pages. For example, I have one page that had a Rank Math score of 91/100. After the Divi update, the same page with same content shows a Rank Math score of 72/100. It seems that after the Divi update, Rank Math is not able to detect all of the content on the web page. The reported number of words on the page has dropped, keywords are not being found in header tags, etc after the Divi update.

    I also noted that if I look at the page on the back-end, the Rank Math score is different again. This time it is 75/100. This score seems to be the same with latest version of Divi and previous version.

    This means I can no longer reliably use Rank Math with latest version of Divi.

    Do you have any update planned to update your integration with Divi?

    Thanks
    Nick

Viewing 5 replies - 1 through 5 (of 5 total)
  • Jeremy

    4 years, 5 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Do note that sometimes the score may differ when you compare it to the score shown on the classic/Gutenberg editor as some of the shortcodes and blocks (if you have any) can’t be read on the classic/Gutenberg editor.

    With that said, we would like to further check your issue on your admin dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    seoadmin aento

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    4 years, 5 months ago

    Hello,

    I can confirm the significant difference in the scores between the live and the staging site.

    I tried to conduct a plugin conflict check into your staging site but I can’t enable the plugins while in troubleshooting mode on your website.

    Since this seems like a staging site, let us know if it’s okay for us to disable plugins in order to test the plugins/themes on this website.

    Looking forward to hearing back from you.

    seoadmin aento

    4 years, 5 months ago

    Rank Math free

    Hi

    You can disable plugins on our staging site but I don’t believe the problem is to do with any of the plugins as they are the same between live site and staging. As I indicated in my initial report, the change that caused the score to drop was upgrading Elegant Themes Divi to the latest 4.12.x version.

    I don’t know the technical details of the Divi update but there was a major feature upgrade to allow full page editing, including headers and footers, via the front end visual builder. If you look at the Rank Math score drop, it appears it is because Rank Math is not seeing large parts of the content. I am wondering if the Divi upgrade has changed the structure of the page to the point where Rank Math can no longer parse it correctly?

    Thanks

    Nick

    Jaideep Asrani

    4 years, 5 months ago

    Hello,

    It seems like the issue is related to the new Divi update. Since the integration of our content analysis API has been done from their side, you should contact the support of Divi and inform them about the issue as they will be able to fix this.

    Let us know how that goes. Looking forward to your update.

    Thanks.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Divi integration’ is closed to new replies.