Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the error message you’re getting upon saving? Also, please share the affected URL so we can check.
Meanwhile, please check if there are some PHP values that are too low and which you should increase. Please get in touch with your web host and ask them to set the following values (if not yet):
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
You can also share screenshot links using this tool.
Looking forward to helping you.
Thank you.
My Setting:
PHP: memory_limit
512M – Congratulations! This meets or exceeds our recommendation of 128M. Learn More.
PHP: post_max_size
64M – Congratulations! This meets or exceeds our recommendation of 64M. Learn More.
PHP: max_execution_time
300 – Congratulations! This meets or exceeds our recommendation of 120. Learn More.
PHP: upload_max_filesize
64M – Congratulations! This meets or exceeds our recommendation of 64M. Learn More.
PHP: max_input_time
300 – Congratulations! This meets or exceeds our recommendation of 60. Learn More.
PHP: max_input_vars
1000 – Congratulations! This meets or exceeds our recommendation of 1000. Learn More.
Message:
An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.
Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.
Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.
Hello,
Are you using the Firefox browser?
We are already aware of the issue with Firefox, and our dev team is already investigating the situation. The issue is only on Firefox but it works fine on Chrome.
Can you please try saving the page in Chrome?
Looking forward to helping you.
I’m using Brave (Chrome version). I’m starting to notice it’s not just RankMath. Divi is now telling me I cannot upload media (says missing temp folder). This might be beyond a RankMath issue.
Thank you.
Hello,
You can try disabling ModSecurity and see if that helps.
If the issue persists, get in touch with the Divi support team and inform them about the issue.
They should be able to fix the issue.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
