Divi builder error when rank math plugin is activated

#306231
  • Resolved Sall

    2 years, 11 months ago

    Rank Math free

    Dear support,

    when I try to set up a new post or product in woocomerce or if I change an existing post or product in woocomerce, and when I change the visibility od the post or product from publish to private or private to public I get this error ( your save has failed), also the visibility is automatically set up to public, although I set it up to private ( this error happened if I work on a new post/product or if I update an existing post/product)

    This issue just appear if rank math is activated. When I disable rank math, this error is gone and I can set up a new Post/product or work on an existing post/product.

    I just have divi theme activated and rank math, the rets of the plugin are completely deactivated and the issue is still there.

    Divi theme version: 4.14.2
    Rankmath version: 1.0.78

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  • Sall

    2 years, 11 months ago

    Rank Math free

    Dear Jeremy, I did.. I clear the cache everywhere and as you can see in my videos is not possible..

    As I said… when I disable rank math I can put a post, and product, but when rank math is active I get this errors..

    please tell me what to do..

    thanks

    Miguel

    2 years, 11 months ago

    Hello,

    We have made some improvements to the way the integration with Divi is made via our plugin and those should be released fairly soon in one of the next updates of Rank Math.

    We recommend that you keep a close eye on the changelog for these changes and after the release of that code see if that helps mitigate the issue: https://rankmath.com/changelog

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Divi builder error when rank math plugin is activated’ is closed to new replies.