Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I am afraid that the credentials on the sensitive data section do not work.
Rank Math will auto generate the description from the post content when using the %excerpt% variable. This will sometimes cause the description to be generated from the shortcodes on the page.
You can fix this by entering a manual description via the Rank Math metabox.
Looking forward to helping you. Thank you.
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Try login again… and yes all items already have manual description entered via the Rank Math metabox.
Hello,
Thank you for contacting Rank Math today.
I am afraid that I am still getting an invalid username error, could you please test them again?
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
