Displayed SEO Details scores change

#95280
  • Resolved Frank Stone

    4 years ago

    Rank Math free

    Something odd is happening to the displayed SEO Details score (in Page View) for my WordPress pages. From time to time when I open the “Pages” tab, I’ll see that the SEO Details “scores” have been lowered. All I need to do to correct them is to open each page for editing, select the SEO tab at the top of the editing page, and the page score is once again corrected to the higher score. I then update the page, return to the Pages View, refresh and the revised (higher) score is now seen.

    This has happened several times. I can’t say for certain, but “I think” this occurs after each Rank Math update. Can you please help me to understand this odd occurrence?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Are you using any page builder on your site? Is there a way we can replicate this issue on your site? If there is we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Frank Stone

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    The difference in the response is due to how content is loaded on both environments.

    Elementor renders shortcodes whereas the wordpress/classic editor does not. This causes a difference in the content that is evaluated and thus the difference in the SEO score.

    Since you are adding your content through elementor, I’d recommend using the score on Elementor edit page

    Hope that helps you. Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Displayed SEO Details scores change’ is closed to new replies.