Good morning ,
We would like to know why this ticket is still not processed?
Sincerely,
Gael
Hello,
We apologize for the unexpected delay in responding to your ticket. It appears this ticket was stuck in the draft section.
The issue with your site’s homepage was that you selected the Homepage as the page to place the HTML sitemap at WordPress Dashboard > Rank Math > Sitemap Settings > HTML Sitemap > Page:
(see image in sensitive data section)
We created a new page “Sitemap” and assigned the HTML sitemap to it instead.
Your homepage now appears correctly. Kindly check and confirm that it works for you also.
You can always keep an eye on this page to quickly know when there is a sale promotion.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
