Display Problem

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please take a screenshot or record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section.

Thank you, and we really look forward to helping you.

Hello,

Thank you for keeping in touch with us.

This is very strange, does the Rank Math logo only shows when admin is logged in? It also looks like some plugin or the theme is conflicting with Rank Math’s CSS. Please follow this detailed guide to find what’s causing this issue: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists after doing so, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.