Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I tried to locate your site’s URL with no luck, kindly add a related URL to the sensitive data section so that I may have a closer look at your site and try to help.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
Your site is currently running Yoast, the error that you were facing is likely related to caching on your end. You can disable any caching plugins that you have on your end and check if this will fix the issue.
Looking forward to helping you. Thank you.
I have no caching plugin, and I switched to yoast to see if the error will disappear but it is not fixed yet
Hi there,
Thanks for the follow up.
Please get in touch with your host and have them purge any server side caching or to help in bypassing the sitemap on the caching rules.
I hope this info helps. Thank you.
Thanks for your reply I will
Hi there,
Thanks for the follow up.
Please let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
