See here if i look on my Connected Website Status:
https://share.cleanshot.com/jvusIM
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and Reconnect your Rank math account:
Let us know if the issue persists, we are here to help.
Hi, i tried this already but it seems that my eMail Adress is connected to a free account and not to my PRO Account.
Can you pls. check if my eMail Adress is connected to my PRO Account and i have no idea where i’ve put my Password during the sales process.
My usable Account under which i opened this Ticket is this:
https://share.cleanshot.com/GvzSpt
But my License with this Account is FREE:
https://share.cleanshot.com/KpoxqR
My Order Reference is: RANKMATH220912-7474-58611
Can you check my Username / eMail which is connected to the PRO Account?
Thanks!
Best regards
Martin
Hello,
Currently, the PRO subscription is applied to this email (see the sensitive data section).
Would you like us to merge the said email address to this account with the username @martin-bernsteiner-6242? Let us know which you prefer.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
