Disconnected

Hello,

Thank you for reaching out to us regarding the issue you are facing with Rank Math AI.

To resolve the problem where it prompts you to connect your account despite showing 7.2k credits, please follow these steps:

1. Log in to your Rank Math account using the email you used to purchase the AI credits. You can do this by visiting Rank Math Account.

2. Check if you can see the correct remaining credits in your account. Here is a screenshot for reference:
   

3. If the credit count is correct in your account but not reflecting on your website, disconnect and reconnect your Rank Math account. You can do this by going to your WordPress admin area > Rank Math > Dashboard > Help. Here are the steps:

   • Disconnect your Rank Math account.
   • Reconnect your Rank Math account.

4. After reconnecting your account, refresh the credits count in the Content AI section of Rank Math. This will ensure that the plugin requests the updated credits from our server and displays the correct count. Here is a screenshot to guide you:
   

Following these steps should help resolve the issue you are facing with Rank Math AI. If you need further assistance, please feel free to let us know.

We appreciate your patience and understanding as we work to resolve this for you.

Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
How to Restore Missing Content AI Credits » Rank Math