Disable SEO image tagging

#466319
Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Deactivating the Image SEO module should stop adding the title attribute to the images on the fly. Can you please try clearing caches from your site and web browser to see if that works for you?

    If the issue still persists, please share the affected URLs with us so that we can investigate the issue further for you.

    Looking forward to helping you.

    Thank you.

    Mike
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Mike
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Mike
    Rank Math free

    Hi,
    I have entered the FTP information.
    Regards,

    Hello,

    We would also need your WordPress Dashboard access to go through few troubleshooting steps.

    Can you please share the login credentials of WordPress Dashboard in order to proceed the investigation further for you?

    Looking forward to helping you.

    Thank you.

    Mike
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Mike
    Rank Math free

    Hi,
    Updated information.
    Best regards,

    Hello,

    I logged into your WordPress site and went through few troubleshooting steps just mentioned in the KB below:
    https://rankmath.com/kb/check-plugin-conflicts/

    I can confirm that, the TITLE attribute in your site is not being added by Rank Math, and it’s being added by any of the other plugins you’ve. Please try following the URL I’ve shared above and try enabling each plugin one by one in order to identify the plugin that adding the title attribute in your product page.

    I’ve attached a screencast in the sensitive data section for your reference.

    Once you find the plugin that adding the title attribute, you may try searching for any settings to disable that function or get in touch with the plugin support.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Mike
    Rank Math free

    Hi Sakib,
    Thanks for your helpful support.
    I will take the steps you mention.
    Best regards,

    Hello,

    You’re most welcome.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Disable SEO image tagging’ is closed to new replies.