Disable automatic redirect for pagination on product review

#253053
  • Resolved Daniel

    3 years, 3 months ago

    Rank Math free

    Dear Staff,

    i have a question regarding redirection on product pages.
    As soon as i turn on RankMath the pagination from product review stops working and get’s automatically redirected to parent page. If this happens the customers can’t see previous product reviews which is not that good.

    Example:
    https://mypage.com/productabc/comment-page-2/#comments
    gets automatically redirected to
    https://mypage.com/productabc#comments

    Is there an option to disable this redirection? If I turn off RankMath everything works fine as inherited from WooCommerce.

    Kind regards,
    Daniel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please head over to Rank Math > Titles & Meta > Products and select the Categories as Primary Taxonomy?
    Primary

    Also, please select the subcategory as your primary term to show the category and subcategory on the URL:
    Primary term

    Once done, check again the URL if it’s already showing correctly.

    I hope that helps.

    Thank you, and looking forward to your update.

    Daniel

    3 years, 3 months ago

    Rank Math free

    Hello Reinelle,

    both things are already set: the product-category as primary taxonomy for products and also on product side the subcategory as primary term.

    Is there something else that we can try here?

    Kind regards,
    Daniel

    Jaideep Asrani

    3 years, 3 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Disable automatic redirect for pagination on product review’ is closed to new replies.