Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
I tried to log in to your site but it seems like the login URL is incorrect. Please provide the correct login URL so we can check this on your site.
Meanwhile, please navigate to WP Dashboard > Rank Math > Status & Tools > Database Tools and Flush the SEO Analysis Data. Re-run the analysis and the issue should be resolved.
Hope this helps. Let us know if you need any other assistance.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Just edited the link. It had the www. before and you need to login with the non www. (this is something I’ve also already someone to correct via DNS)
I’ve already flushed the Analysis results and run it again, but the result is the same.
Many thanks
Nuno Sousa
Hello,
We are not able to check the website as it is not reachable:
Please check with your host and let us know when we can access it.
We really look forward to helping you.
hello,
Give-me your IP or location, otherwise the host cannot check what is happening.
They asked me the following: “Can you provide me with IPs for these connections or identify the countries where you identify these difficulties?
Sorry, without this additional information, we have no way of getting out of the way. There are certain countries that, due to the high level of risk in terms of security, are blocked by firewalls. Additionally IPs may be identified in blacklists causing the reported error.”
Many thanks
NS
But never the less some of the Support members could reach the website! So might be something on your side too. Please continue support with any of the members above that can enter the website.
@Jaideep Asrani for instance
Hello,
I flushed the SEO Analysis data and re-ran the SEO analysis on your site and the issue is resolved now:
Please check and let us know if you need any other assistance.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
