Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve tried checking your sitemaps and your website, but we’re getting a connection timed-out error. I’ve attached a screenshot in the sensitive data section for your reference.
Could you please check? You can get in touch with your web host for assistance in this.
Meanwhile, for initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:
1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps.
Thank you.
I’ve checked of course, everything updated, from php8.1 to wordpress and plugins
I think the problem is in directory plugin function php in some how.
Is there a way to modify manually the sitemap?
Hello,
Thank you for your patience.
We are still getting the same error message upon checking your site. It seems that we’re getting blocked by your security firewall/restrictions from your security plugin/server.
If you are using geo-blocking, please temporarily unblock the country Portugal, India, and the Philippines so we can check your site as well.
Meanwhile, here’s a link for the common reasons why a URL is not included in your sitemap:
https://rankmath.com/kb/url-not-in-sitemap/
If you wanted to modify/add URLs to your sitemap, you can use and customize this filter:
https://rankmath.com/kb/filters-hooks-api-developer/#add-extra-urls-in-sitemap
Looking forward to helping you.
Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
