Hi Richard,
Thanks for getting in touch with us.
I can see the title loading fine.
https://i.rankmath.com/UKj6O8
Can you please share a screenshot of before and after without Rank Math and with Rank Math?
That will help us understand how the two different and where exactly the issue is coming from.
Also, have you tried contacting the plugin author of Directorist plugin about this yet? Did you get any input from them?
We really look forward to helping you.
Hi Todd
Thank you for your reply.
I have sent a very similar to Directorist for help but no reply yet.
Here is screen grab from Facebook with RankMath deactivated,
https://pasteboard.co/IQyhQRa.png
You will see that it has picked up the correct page URL/Title.
This is the screenshot with Yoast on. (I do not use Yoast – just wanted to see if it worked)
https://pasteboard.co/IQyjaoq.png
Hope that helps.
Hello,
Thanks for the follow up.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi
I was just wondering if you have had chance to take a look yet?
Many thanks
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have just checked the affected post and it looks like you have modified the post permalink to a shorter URL.
In the case of this post: https://rwjemmett.com/photography-directory/youtube-photography-channels/ it is not showing the correct meta title since you have modified the URL to https://rwjemmett.com/photography-directory/ which is displaying the correct titles.
Could you please check this and inspect the pages using the modified URLs?
Looking forward to helping you. Thank you.
Hi
Many thanks for your reply.
I have not modified the URL.
If Rank Math is deactivated then there is not a problem and the correct meta/URL shows. (I have left it deactivated so that you can see)
I put some screen grabs in an earlier reply.
Activating Yoast does not cause the same issue.
Many thanks
Hi there,
Thanks for the follow up.
This seems to be a problem with the Directorist plugin. With Rank Math deactivated, for example editing this category opens a page instead of the category page as shown below:
This is causing Rank Math to display the page URL as as the OG:URL instead of category URL.
I can suggest that you wait for a response from the guys from Directorist and let us know their input.
Thanks.
mmm.
I don’t think that is the issue. I have directorist installed on other sites and they all work the same. The plugin has been around for a long time. That particular link opens a page that is generated by Directorist during installation. You can still edit the directorist categories via the wp admin menu system.
As I mentioned with RankMath deactivated then the metadata is correct when checked on facebook debugger. It is also correct when yoast is activated. I guess that the guys from Directorist will just say use Yoast.
Here’s how one of the categories looks with Yoast…
https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Frwjemmett.com%2Fphotography-directory%2Fprinting%2F
It has picked up the inputs from the yoast form on the category page.
Hello,
Thank you for contacting Rank Math today.
I logged in to your site and you seem to be currently using Yoast. Would you mind exporting the Yoast settings to Rank math on the categories and see if the issue is still there.
Looking forward to helping you. Thank you.
Hi
Thanks for the reply. I tried that and it did not work – still any meta data.
Feel free to try it yourself on our site.
Many thanks
Hello,
Thank you for the follow up.
I have noticed how image and description don’t seem to appear in the site meta data section.
We will be looking into this. Your patience will be appreciated.
Looking forward to helping you. Thank you.
Directorist has informed me that they do not support Rank Math
https://wordpress.org/support/topic/rank-math-4/
Hi Richard,
We are so sorry about that.
We recommend waiting for an update from the Directorist developers. They have said they will add the support in an upcoming update.
Please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
