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Hello,

We apologize for the issue you are facing with the Content AI feature in Rank Math. It seems that you might need to refresh your credits to start using Content AI again, especially since you mentioned that the error started occurring about a week ago.

Please follow these steps to refresh your credits:

1. Go to your WordPress Dashboard.
2. Navigate to Rank Math → General Settings → Content AI.
3. Refresh the credits there.

Here’s a screenshot for reference:

After refreshing the credits, please try using the Content AI feature again. If the problem persists, it may be related to your account type or other settings. Since you mentioned that you are not a paying user, some features might be limited.

If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this concern to our attention, and we hope this helps resolve your issue!

Hello,

Can you please follow this guide to see if this resolves your issue? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.