detected post type warning keeps on showing

#89314
  • Resolved Rohan

    4 years, 2 months ago

    Rank Math free

    Hi
    I installed a plugin and removed it as it wasnt serving the purpose.
    but since then Rank Math constantly showing the warning message as below
    ———————————————–
    We detected new post type(s) (at_biz_dir, atbdp_fields, atbdp_orders), and you would want to check the settings of Titles & Meta page and the Sitemap.
    ———————————————–
    I went to the page (/admin.php?page=rank-math-status) and cleaned up data but it is still showing..
    clean up cache…
    I checked the database table wp-post, confirm that there is no post using these types..
    I think i have done all that i can think of..

    I am stuck now.. can you guide what else I can do to get rid of the warning message?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    In that case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Rohan

    4 years, 2 months ago

    Rank Math free

    Hi Alberto,

    Thank you for your attention here.
    However, it is somehow gone now. so your support may not be required. I still don’t quite get it why..
    In fact, I thought you did some magic touch hahaha.. I guess it wasn’t the case.

    Just wondering if you have scripts around this kind of issues for me to do the basic troubleshooting (in case it happens again) before coming for further assistance from your team?

    Thank you
    Rohan

    • This reply was modified 4 years, 2 months ago by Rohan.
    • This reply was modified 4 years, 2 months ago by Rohan.
    Jitendraa

    4 years, 2 months ago

    Rank Math pro

    Hello,

    No, if you are not using the plugin, it won’t come again.

    That is a notice from the plugin itself. May be it is due to your server cache which got flushed after some time.

    Thank you.

    Rohan

    4 years, 2 months ago

    Rank Math free

    OK.
    Is there a way that I can check whether or not it’s from server cache?

    Plus,

    is there any method to clean up the server cache?

    I am using WP-Rocket and Redis Object cache and Cloudflare. I have cleaned all of them including browser cache and waited for 2days before contacting your support…

    but the error was there for 3days even after I deleted the plugin.. That’s why.. I am still puzzled..

    Jitendraa

    4 years, 2 months ago

    Rank Math pro

    Hello,

    You can use the code to flush all the data of the plugin from your database directly:
    https://rankmath.com/kb/filters-hooks-api-developer/#clear-rm-data

    Then you won’t see any such issue.

    Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘detected post type warning keeps on showing’ is closed to new replies.