Description and title not saved

#439708
Viewing 11 replies - 1 through 11 (of 11 total)
  • Teh
    Rank Math free
    Teh
    Rank Math free

    I tried editing in incognito mode, but the problem still exists.

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.

    For initial troubleshooting steps, please follow the steps in this link:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    Teh
    Rank Math free

    Thanks for answer!
    1. I tried to deactivate all plugins.
    2. In console have someone errors.
    These errors are always there

    This error appears when the refresh post/page button is clicked

    3. Firewall none.

    Anas
    Rank Math business

    Hello,

    The updatemeta route is returning a 404 error.

    Please take a backup of your .htaccess file and replace it with the default WordPress .htaccess file. You can get the file here: https://wordpress.org/support/article/htaccess/

    You can follow this guide to edit the .htaccess file:
    https://rankmath.com/kb/edit-htaccess/

    Let us know if the issue persists.

    We are here to assist you.

    Teh
    Rank Math free

    Thank you for saying about htaccess. I recently edited htaccess. Added a rule:

    RewriteEngine on
    RewriteBase /
    RewriteCond %{REQUEST_URI} [A-Z]
    RewriteCond %{REQUEST_FILENAME} !-s
    RewriteRule (.*) /rewrite-strtolower.php?rewrite-strtolower-url=$1 [QSA,L]

    rewrite-strtolower.php

    <?
    	if(isset($_GET['rewrite-strtolower-url'])) {
    	    $url = $_GET['rewrite-strtolower-url'];
    	    unset($_GET['rewrite-strtolower-url']);        
    	    $params = strtolower(http_build_query($_GET));
    	    if(strlen($params)) {
    	        $params = '?' . $params;
    	    }
    	    header('Location: https://' . $_SERVER['HTTP_HOST'] . '/' . strtolower($url) . $params, true, 301);
    	    exit;
    	}
    	header("HTTP/1.0 404 Not Found");
    	die('Unable to convert the URL to lowercase. You must supply a URL to work upon.');
    ?>

    This rule create redirects with uppercase to lowercase letters in the url. And if the rule is removed, then everything works.
    Problem resolved, THANKS! But you can please suggest a solution so that both the redirect is saved and your plugin works? I would be very grateful to you!

    Hello,

    You can try this plugin to get around this issue instead: https://wordpress.org/plugins/wp-force-lowercase-urls/

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Teh
    Rank Math free

    Thanks for the suggested plugin, but I wouldn’t want to install a plugin because of one redirect. I find a solution, added exception in redirect.
    RewriteCond %{REQUEST_URI} !/wp-json.* [NC]
    As a result, work redirect and work plugin.
    Many thanks everyone what help me solve my problem.

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

    Teh
    Rank Math free

    My problem resolved, thanks! Topic can be closed.

    Hello,

    We are super happy that your issue has been resolved.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

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