Hello,
We apologize for the issue you are facing with the deprecated notice warnings in your WordPress admin. Thank you for bringing this to our attention.
Since you mentioned that the warnings disappear when you disable the Rank Math plugin, it indicates that there may be some compatibility issues with the current version of WordPress or other plugins/themes you are using.
While we are continuously working on improving our plugin and addressing any issues, I recommend replying to this ticket with more details about your site setup, including any other plugins you have installed and your theme. This will help our support team investigate the issue further and provide a more tailored solution.
In the meantime, please ensure that all your plugins and themes are updated to their latest versions, as this can sometimes resolve compatibility issues.
Thank you for your understanding, and we look forward to assisting you further!
Hi,
Current WordPress version: 6.7.2
RankMath Plugin version: 1.0.241
Wordpress Theme: Flotheme Pronto
(I am aware that Flothemes has discontinued their themes, though I still want to use it. The theme is their latest product and is quite recent).
Other Plugin list (all of them updated to their latest version):
1. Complianz | GDPR/CCPA Cookie Consent
2. Enable Media Replace
3. Flex Block (Flothemes plugin)
4. Flo Gutenberg Blocks (Flotteres plugin)
5. FlyingPress
6. Redis Object Cache
7. Temporary Login Without Password
8. WP Mail SMTP
Deactivating RankMath makes the warnings disappear from the admin console. (Please refer to the screenshot in my previous email).
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello, thanks for your support. I have followed the steps with Troubleshoot Site Health. With all plugins disabled (only RankMath active) and twenty-twetyfour theme active, I can replicate the issue.
I’ve provided access to my admin. To replicate the issue, please edit a post or a page and you’ll notice the deprecation warnings through the console.
The warnings disappear only when RankMath is disabled.
Hello,
We tried accessing your site using the temporary login but were redirected to the homepage.
It seems the link may have expired.
Please reactivate it and get back to us.
We look forward to helping you.
Thank you.
Hello, I have reactivated the link.
Thanks
Hello,
We already shared this with our developers and they are investigating it. As soon as we get some updates, we’ll make sure to let you know here.
We would really appreciate your kind patience regarding this issue.
Please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
