Deleted Redirections

Hello,

We apologize for the inconvenience you’re experiencing with the deleted redirections still functioning. It seems that there might be an issue with the deletion process.

To ensure that the redirections are permanently deleted, please follow these steps:

1. Navigate to Rank Math SEO > Redirections from your WordPress Dashboard.
2. Click on Trash to view the deleted redirections.
3. Hover over the redirections you want to permanently delete and click on Delete Permanently.

If you have already followed these steps and the issue persists, it’s possible that there might be a conflict with another plugin or a caching issue.

To further investigate and resolve this issue, please assign this ticket to our support team by clicking on the “Assign to me” button below. We will look into this matter and provide you with a solution.

Thank you for bringing this to our attention.

Sources:
How to Delete a Redirection » Rank Math
Rank Math Status and Tools » Rank Math
How to Set Up Redirections » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

To troubleshoot the issue further kindly follow the steps in this knowledgebase: https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/

If the issue persists to help you resolve it, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.

• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your patience. We are always here to help, please do not hesitate to communicate any concerns or questions you may have.

Thanks.