delete my account and all data

#1069590
  • Resolved Erin Reye
    Rank Math free

    hi i am having major issues with leftover shit in my database and clearing everything out and amelia booking and bricks bui8lder and woo commerce and i just want to start fresh and i’m connecting to. google but then when it takes me back it just still has that giant blue connect button, idk waht the issue is but i thin kclearing it all out and starting over would be best so could you do that please thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the issues you are facing with your database and the connection to Google. Unfortunately, we cannot delete your account or all data directly. However, we can guide you on how to delete old analytics data and start fresh with Rank Math.

    To delete old analytics data in Rank Math, please follow these steps:

    1. Open Analytics Settings: Navigate to Rank Math SEO → General Settings → Analytics from your WordPress dashboard.
      navigate to Analytics settings

    2. Delete Data: Scroll down to find the Analytics Database option and click on the Delete Data button. This will remove all analytics data from your website’s server.
      delete-data-in-analytics

    3. Update Data Manually: After deleting the data, click on the Update Data manually button to start fetching new data.
      update data in analytics manually

    If you continue to experience issues with connecting to Google or if the blue connect button remains, please reply to this ticket with your site URL so that a human agent can assist you further.

    Thank you for raising this concern, and we’re here to help you resolve it!

    Sources:
    How to Delete Old Analytics Data & Start a Fresh Import

    thanks i already did that. also why does this fuckin popup keep coming up? i have responded and closed it and it’s persistenthttps://rankmath.com/my-account/.

    sorry i meant this one – Hey, we noticed you’ve been using Rank Math SEO for more than a week now – that’s awesome!
    Could you please do us a BIG favor and give it a rating on WordPress.org to help us spread the word and boost our motivation?

    Bhanu Ahluwalia
    Co-founder of Rank Math

    Yes, you deserve it
    No, maybe later
    I already did

    also that wont work cuz it’s NOT connecting to gootgle so ican’t delete my analytics

    OK WHATEVER I GOT THE GOOGLE CONNECTED NOW HOW THE HELL DO I GET THIS ANNOYING ASS POPUP GONE? Hey, we noticed you’ve been using Rank Math SEO for more than a week now – that’s awesome!
    Could you please do us a BIG favor and give it a rating on WordPress.org to help us spread the word and boost our motivation?

    Bhanu Ahluwalia
    Co-founder of Rank Math

    Yes, you deserve it
    No, maybe later
    I already did

    IT HASN’T BEEN A WEEK, THIS IS SOME OLD DATA OR SOMETHING IDK WHY DON’T YOU GUYS ALLOW FOR A TRULY CLEAN DATA DELETION AND UNINSTALL SO ANNOYING!

    k don’t delete my account jus lemme know the other stuff lol

    Hello,

    You can click the I already did button so the pop-up review won’t show again on your WordPress dashboard.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘delete my account and all data’ is closed to new replies.