Default iage overwriting existing og:image of Buddypress activity post image - Support

Resolved Jibril Sulaiman
4 years, 11 months ago

Rank Math free

Here’s an example of a Buddypress (Buddyboss) activity post on my site. https://incluzion.co/members/user/activity/597/

I have a default social image selected, however, the post also has an image. If I disable the default image the post image displays correctly in Facebook Debugger and Linkin post inspector. But if I enable the default social image option, the default image take priority on the page thus overwriting the og:image of the post. How can I fix this?

view-source:https://incluzion.co/members/user/activity/597/

Line 168: <meta property=”og:image” content=”https://incluzion.co/files/2021/02/FB-Preview-10-28-2020.jpg”>
Line 783: <meta property=”og:image” content=”https://incluzion.co/files/2021/02/Wednesday-Motivation.jpg” />

If I turn off the default social share, the first og:image for the default social share image, is no longer is the source. But I need the default image to display if no image is present.

Viewing 3 replies - 1 through 3 (of 3 total)

Uzair
4 years, 11 months ago

Hello,

Thank you for contacting Rank Math. We apologize for the delay and inconvenience that might have been caused due to that.

We were not able to replicate the issue on our side as the links you provided doesn’t seem to be working.

We are getting access denied message while accessing the post links.
https://ibb.co/DwBpnJ3

Also, it would be helpful if you could share the screenshot or the video of the error you are receiving on your end. You can use tools like imgbb.com or loom.com to share the image or video with us.

Also, you can try setting up the social image for each post using the Preview Snippet Editor in the Rank Math meta box.

Please refer to the below guide for more detailed instructions.
https://rankmath.com/kb/open-graph-image-not-displaying/

Hope that helps! Looking forward to hearing from you soon.

Jibril Sulaiman
4 years, 11 months ago

Rank Math free

Hi, I’ve whitelisted the ip on your screenshot. Here is the video overview of my problem. https://youtu.be/H2DI61Vg6-8

Michael Davis
4 years, 11 months ago

Rank Math free

Hello,

I am afraid the links still lead to access denied.

Would you mind if we take a look from your end? If not, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
4 years, 10 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Default iage overwriting existing og:image of Buddypress activity post image’ is closed to new replies.