This is the invoice of the digital product I pay in the date May 15th. Could you send the product to my account logged to the email v***********@h********** where is the Rank Math Pro Plan
Then I can close the account logged wit eh email V****************@g********
And when the account will be close, I need to change the email of the account v***********@h********** to my correct email V****************@g******** to use the Pro Plan and I.A. Creator plan to use in my blog.
Please respond me urgently
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please note our team checks the oldest tickets first. If you reply multiple times, then after each reply, the ticket is pushed to the end of the queue.
As for your current issue, we have already merged all your accounts and kept the preferred email address for the PRO plan as you have requested in the other ticket.
As for the Content AI, we have already refunded it.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
