Database error

#101945
  • Resolved Kristen Rosenstock

    4 years, 1 month ago

    Rank Math free

    I am getting this database error:

    WordPress database error Table ‘xxxxxxxx.wp_vuxk_rank_math_analytics_objects’ doesn’t exist for query SHOW FULL COLUMNS FROM wp_vuxk_rank_math_analytics_objects made by do_action_ref_array(‘action_scheduler_run_queue’), WP_Hook->do_action, WP_Hook->apply_filters, ActionScheduler_QueueRunner->run, ActionScheduler_QueueRunner->do_batch, ActionScheduler_Abstract_QueueRunner->process_action, ActionScheduler_Action->execute, do_action_ref_array(‘rank_math/analytics/flat_posts’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Analytics\Data_Fetcher->process_posts, RankMath\Analytics\Watcher->update_post_info, RankMath\Analytics\DB::update_object, RankMath\Analytics\DB::add_object, MyThemeShop\Database\Query_Builder->insert

    I have tried clearing SEO analysis, removing transients, clearing cache, and rebuilding index for analytics, disconnected and reconnected Google. What else can I try? Thank you!

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please head over to Rank math > Status & Tools > Database Tools and use the recreate tables option: https://i.rankmath.com/sesFJo

    If this doesn’t help, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    3 years, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Database error’ is closed to new replies.