Database Error

#66065
  • Resolved Melissa Lunsford
    Rank Math free

    Hi,

    I am receiving the following database error:

    WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ”wp_options’ WHERE ‘option_name’ LIKE ‘wp_fetch_search_console_data_ba’ at line 1 for query SELECT COUNT(*) FROM ‘wp_options’ WHERE ‘option_name’ LIKE ‘wp_fetch_search_console_data_batch_%’ made by require_once(‘wp-load.php’), require_once(‘/srv/htdocs/wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, CMB2_Bootstrap_270->include_cmb, cmb2_bootstrap, do_action(‘cmb2_admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, RankMathAdminOptions->register_option_page, include(‘/plugins/seo-by-rank-math/includes/modules/search-console/views/options.php’), RankMathSearch_ConsoleData_Fetcher->is_empty, WP_Background_Process->is_queue_empty

    First seen: 2020-06-30 14:07:06 America/New_York
    Last seen: 2020-07-01 12:07:08 America/New_York
    Total events: 1087

    Can someone help with this?

    • This topic was modified 4 years, 4 months ago by Melissa Lunsford.
    • This topic was modified 4 years, 4 months ago by Melissa Lunsford.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Kami
    Rank Math free

    performing what task? try to uninstall and reinstall the pluging

    Thank you for responding. I did as you suggested and uninstalled/reinstalled the plugin. I am still receiving database error messages. In addition to the previous error, here is another one:

    WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ”wp_options’ WHERE ‘option_name’ LIKE ‘wp\\_fetch\\_search\\_console\\_data\\_ba’ at line 1 for query SELECT COUNT(*) FROM ‘wp_options’ WHERE ‘option_name’ LIKE ‘wp\\_fetch\\_search\\_console\\_data\\_batch\\_%’ made by require_once(‘wp-load.php’), require_once(‘/srv/htdocs/wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, CMB2_Bootstrap_270->include_cmb, cmb2_bootstrap, do_action(‘cmb2_admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Admin\Options->register_option_page, include(‘/plugins/seo-by-rank-math/includes/modules/search-console/views/options.php’), RankMath\Search_Console\Data_Fetcher->is_empty, WP_Background_Process->is_queue_empty

    First seen: 2020-06-30 14:07:06 America/New_York
    Last seen: 2020-07-02 07:21:52 America/New_York
    Total events: 1880

    I am assuming this error occured when I opened the search console.

    I am also receiving this warning concerning HubSpot: (Maybe there is a conflict between plugins)

    Warning: session_start(): Cannot start session when headers already sent in /srv/htdocs/wp-content/plugins/hubspot-for-woocommerce/public/class-hubwoo-public.php on line 310

    First seen: 2020-06-30 12:14:32 America/New_York
    Last seen: 2020-07-02 07:24:27 America/New_York
    Total events: 4245

    Stack Trace
    ———–
    1. session_start()
    /srv/htdocs/wp-content/plugins/hubspot-for-woocommerce/public/class-hubwoo-public.php:310
    2. Hubwoo_Public->hubwoo_abncart_start_session(”)
    /wordpress/core/5.4.2/wp-includes/class-wp-hook.php:287
    3. WP_Hook->apply_filters(null, Array(1))
    /wordpress/core/5.4.2/wp-includes/class-wp-hook.php:311
    4. WP_Hook->do_action(Array(1))
    /wordpress/core/5.4.2/wp-includes/plugin.php:478
    5. do_action(‘init’)
    /wordpress/core/5.4.2/wp-settings.php:540
    6. require_once(‘/wordpress/core/5.4.2/…’)
    /srv/htdocs/wp-config.php:85
    7. require_once(‘/srv/htdocs/wp-config.php’)
    /wordpress/core/5.4.2/wp-load.php:42
    8. require_once(‘/wordpress/core/5.4.2/…’)
    /wordpress/core/5.4.2/wp-cron.php:44

    Context
    ——-
    URL : /wp-cron.php?doing_wp_cron=1593689066.6226179599761962890625
    Referer : https://thebarkacademy.com/wp-cron.php?doing_wp_cron=1593689066.6226179599761962890625
    HTTP Method : POST
    HTTP Host : thebarkacademy.com
    HTTP Status : 200
    isSSL : Yes
    Current Filter : init
    Execution Time : 0.631 s
    Memory Usage : 72.87 MiB
    PHP SAPI : fpm-fcgi

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit, else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins plus a sccreencast(using http://www.loom.com) to reproduce the issue in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have forwarded this issue to the dev team. Please keep the access provided open for further investigation into this issue.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi,

    I am so sorry but I am not seeing the error.

    I logged in, visited a few dozen pages on your WP backend and couldn’t find this issue.

    I see Rank Math is enabled already.

    Could you please give us the steps to replicate this?

    Or, did you manage to fix the issue already?

    There are no actions on my part that cause the error. It is showing up on my PHP Error Log. The error happens as soon as I enable RankMath. You can view the error log here:

    https://thebarkacademy.com/wp-admin/index.php

    Hello,

    Thank you for info.

    Our team is on this and will get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Database Error’ is closed to new replies.