Data not pulling / saving

#291821
  • Resolved donnaamit

    4 years, 1 month ago

    Rank Math free

    Hi there,

    I have successfully installed analytics yet the dashboard is completely empty and nothing is showing. Also, any time I update the keywords and press ‘save’ nothing happens and it reverts back to the old keywords when I refresh the page.

    Rank Math has been so difficult to use. Can you please assist?

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For the Analytics Dashboard issue, please check this link for initial troubleshooting steps:
    https://rankmath.com/kb/analytics-issues/

    If the changes are not saving on your site, please check if you have any firewall as there are chances that it will prevent saving the data.

    Here’s a link for more information and troubleshooting steps:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope that helps.

    Thank you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Data not pulling / saving’ is closed to new replies.