custom title not showing after saving it

#72410
  • Resolved Julianna Fulvi

    4 years, 3 months ago

    Rank Math free

    Hi
    I´m using DIVI child theme and I make custom site for each category of my products, so I use redirection from the Woocommerce categories to my sites.
    Redirection is working well, but on the site I made, the custom seo title is not showing after saving it.

    I make everything manually, as I understood that, there is still a problem when using Rank Math with Divi. Permalink, description, focus keyword, all OK, just the title is not showing. And also there is no scoring on my divi pages. On the original Woocommerce category page everything is working well.
    What can I do to get them work on my Divi created pages as well?

    thank you for your help

    Julianna

Viewing 6 replies - 1 through 6 (of 6 total)
  • Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Julianna Fulvi

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    I was able to replicate your issue and I have sent this thread to the devs so they can take a look at it.

    Looking forward to help you.

    Pratik

    4 years, 3 months ago

    Hello,

    The Rank Math features are not working on your site only when DSGVO All in one for WP plugin is active. I checked the plugin code and it looks like they are executing the code in all the pages in admin and on the frontend. They should run the code only where it’s needed. The GDPR code is mostly needed on the frontend so there is no point in executing it in the admin pages. This is something, the GDPR team will have to fix in their plugin. Please contact the plugin author and forward them this issue so they can fix this issue and release an update.

    I hope that helps.

    Julianna Fulvi

    4 years, 3 months ago

    Rank Math free

    Thank you, I deactivated the DSGVO plugin for the moment and everything is working well. best greetings Julianna

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘custom title not showing after saving it’ is closed to new replies.