Custom title not registering

#157317
  • Resolved Oliver Laver

    4 years, 9 months ago

    Rank Math free

    Hi,

    When I enter a custom title and then close the editor the custom title I entered does not appear. Instead it reverts back to “click to enter custom title”

    However when I expand the fields again by clicking “edit snippet” my custom title is in the field.

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    It seems to be working fine on our end:
    https://i.rankmath.com/0FKgSj

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), are you using any page builder for your website?

    If the issue persists, please record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section.

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Custom title not registering’ is closed to new replies.