Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Would you mind letting us know how you are checking the missing description? I have inspected the page source and I can see that the description is visible as shown below:
Looking forward to helping you. Thank you.
Sorry, description is working but title is not.
Thank you
Chris
Hello Chris,
Thank you for contacting Rank Math today.
I believe the title is also working perfectly as shown below.
Would you mind sharing a screenshot of the issue on you end.
Looking forward to helping you. Thank you.
Hi, the title is being output in the meta tag, but not the main page title:
https://i.gyazo.com/baa70fd61b40929ab92a6285ff97d93b.png
Thanks,
Chris
Hello,
Thank you for contacting Rank Math today.
You don’t seem to be using Rank math on your site. Please let us know when you are so we can look into the issue further.
Looking forward to helping you. Thank you.
I am definitely using RankMath on my site – that screenshot I sent above (https://i.gyazo.com/baa70fd61b40929ab92a6285ff97d93b.png) – please have another look and you’ll see the RankMath HTML comment tags in there. What makes you think I’m not using RankMath?
Thanks,
Chris
Hi Christopher,
Have you tried going to the page and try making the change to the individual page instead of the global settings for the Event Archive?
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.