Cuenta no se conecta

#1002520
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months, 1 week ago

    Hola, lamento que estés enfrentando problemas para conectar tu cuenta de Rank Math. Para resolver este problema, te recomendaría seguir estos pasos:

    1. Desconectar la cuenta actual: Ve a tu Tablero de WordPress → Rank Math SEO → Tablero → Ayuda y selecciona Desconectar cuenta.
      Elegir Desconectar cuenta

    2. Conectar nuevamente: Después de desconectar, haz clic en el botón Conectar ahora en la misma página.
      Haga clic en Conectar Ahora

    3. Seleccionar la cuenta correcta: Asegúrate de seleccionar la cuenta correcta asociada con tu suscripción PRO y haz clic en OK, ACTIVAR AHORA.
      Activar suscripción PRO de Rank Math

    Si después de seguir estos pasos aún no puedes activar tu cuenta, por favor responde a este ticket y un agente humano del equipo de soporte de Rank Math se encargará de ayudarte. También sería útil incluir la URL de tu sitio si estás experimentando un problema técnico específico.

    Gracias por plantear tu preocupación, y esperamos poder ayudarte a resolverlo pronto.

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    Rakibuzzaman Siam

    6 months, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

    After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

    If the issue persists, you can try adding the following filter on your website and then reconnecting to your account again.

    add_filter( 'rank_math/registration/do_url_check', '__return_false' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    5 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Cuenta no se conecta’ is closed to new replies.