CSS code showing in shared posts

#22420
  • Resolved Chris Watson
    Rank Math free

    When we share pages to Facebook or on WhatsApp it shows code rather than text from the page. Can anyone help me fix please.

    null

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis
    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Chris Watson
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    The OpenGraph data is configured correctly on your pages but it looks like the wrong data has been help on the Facebook cache. I have scrapped some new data and the descriptions is now working as expected.
    https://developers.facebook.com/tools/debug/sharing/

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘CSS code showing in shared posts’ is closed to new replies.