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Hi, I need support on this post https://wordpress.org/support/topic/css-js-broken-on-lite-speed-server-with-lite-speed-cache/#post-18514691
Disabling rank math free on litespeed server with lite speed cache the website don’t redirect some litespeed cache file that can broke the css design.Thanks
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Hello,
We apologize for the issue you are facing with your CSS on the LiteSpeed server while using LiteSpeed Cache. It seems like there might be a conflict between the caching settings and how Rank Math interacts with them.
To address CSS issues on a LiteSpeed server, you can try the following steps:
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Exclude CSS from Caching: Ensure that your CSS files are excluded from being cached by LiteSpeed Cache. You can do this by navigating to LiteSpeed Cache → Cache → Excludes in your WordPress dashboard and adding the necessary paths to exclude.
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Minify CSS: Check if your CSS files are minified. If they are not, you can use a caching plugin or an online tool to minify them. However, be cautious as minification can sometimes break styles if not done correctly. Test changes in a staging environment first.
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Clear Cache: After making changes, make sure to clear the cache in LiteSpeed Cache to see the updates reflected on your site.
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Check for Conflicts: Sometimes, other plugins or themes may conflict with LiteSpeed Cache. Try disabling other plugins temporarily to see if the issue persists.
If these steps do not resolve the issue, we recommend replying to your ticket with more details about your site, including the URL, so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
How To Exclude Rank Math Sitemaps from Caching » Rank MathThis is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
What you’ve shared is your CPanel login. Please add your website’s WP admin login in the Sensitive Data section as well.
Looking forward to hearing back from you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
styll no response????????
it’s embarassing, no response from 1 week
Hello,
We deeply apologize for the unexpected delay in response. This ticket has been stuck in our drafts or pending moderation section for some reason. We have gone ahead and approved your ticket and we will now work on this on a priority basis. Sorry again for the inconvenience.
We would like to debug the issue now but we can’t access your admin panel because a 2FA code is required.
Having a 2FA may not be ideal as multiple support staff are working on this ticket, so we need to have a login that all of the support staff can access.
Looking forward to hearing back from you.
already disabled, good woork
Hello,
Sorry for the delay in response.
We checked your website’s homepage but we couldn’t see any changes in the styling when we activate Rank Math, even when clearing LS cache. We also can’t see any JS files redirected by Rank Math. See video screencast in the Sensitive Data section of this ticket.
If it seems that we are still missing something, please share a video screencast from your end showing the steps you took to reproduce the issue so we can replicate it from our end. Here’s a video screencast sharing tool you can use: https://loom.com
Looking forward to hearing back from you.
Do absolute nothing and rank math (enabled) break the css https://ibb.co/Y44Z6dFh
Do absolute nothing and rank math (enabled) break the css https://ibb.co/Y44Z6dFh
this sistem of ticketing it’s not working wellHello,
We can’t replicate the issue on your site. Here is a screencast to confirm that the site loads correctly even when our plugin is enabled: https://i.rankmath.com/v/hyP97r
Please try using a different browser or incognito mode if the issue persists on your end.
Let us know how that goes. Looking forward to helping you.
Hello,
Sorry, but we really can’t replicate the issue from our end despite having Rank Math plugin enabled. We even tested it in Safari, other browsers and private/incognito windows as well. See video screencast in the Sensitive Data section.
Please share the video screencast with Litespeed support team and if you can. Please ask them if there are specific steps or way to reproduce the issue.
Looking forward to helping you with this one.
I’ve replied many thimes but this system don’t send the message
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