Critical: Woocommerce subscriptions issue with rank math SEO

#815275
  • Resolved booxainfo

    1 year, 5 months ago

    Rank Math pro

    Hi,
    Some subscription payment retries (which use the woocommerce action scheduler) are unable to complete because rank math SEO is conflicting with it:

    2024-06-05T04:30:11+00:00 Error scheduled action 541035 (subscription payment retry) failed to finish processing due to the following exception: Unable to update the status of action 541035 to in-progress. in /var/www/html/app/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1110
    Additional context
    {
    “action_args”: “order_id: 174424”,
    “error_trace”: “#0 \/var\/www\/html\/app\/wp-content\/plugins\/seo-by-rank-math\/vendor\/woocommerce\/action-scheduler\/classes\/abstracts\/ActionScheduler_Abstract_QueueRunner.php(87): ActionScheduler_DBStore->log_execution()n#1 \/var\/www\/html\/app\/wp-content\/plugins\/seo-by-rank-math\/vendor\/woocommerce\/action-scheduler\/classes\/ActionScheduler_QueueRunner.php(169): ActionScheduler_Abstract_QueueRunner->process_action()n#2 \/var\/www\/html\/app\/wp-content\/plugins\/seo-by-rank-math\/vendor\/woocommerce\/action-scheduler\/classes\/ActionScheduler_QueueRunner.php(139): ActionScheduler_QueueRunner->do_batch()n#3 \/var\/www\/html\/app\/wp-includes\/class-wp-hook.php(324): ActionScheduler_QueueRunner->run()n#4 \/var\/www\/html\/app\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()n#5 \/var\/www\/html\/app\/wp-includes\/plugin.php(565): WP_Hook->do_action()n#6 \/var\/www\/html\/app\/wp-cron.php(191): do_action_ref_array()n#7 {main}”
    }

    can you please take a look?

    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I apologize for the issue you are facing with Rank Math SEO conflicting with WooCommerce subscriptions and causing payment retries to fail. This conflict seems to be related to the Action Scheduler.

    To address this problem, you can follow these steps:

    1. Repair Action Scheduler Plugin: You can use the Repair Action Scheduler plugin provided by Rank Math to fix this issue automatically on most sites. You can download the plugin from here and upload it to your site following the instructions mentioned in the plugin’s GitHub page.

    2. Use Code Snippets: For advanced users, you can also try adding a code snippet to remove the warning. You can find detailed instructions on how to do this in the Rank Math knowledge base.

    If the issue persists after trying these solutions, please provide more details or reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    How to Fix ‘Action Scheduler: 0 past-due actions found; something may be wrong’ » Rank Math

    booxainfo

    1 year, 5 months ago

    Rank Math pro

    the issue is not with actions relating to SEO but with actions relating to woocommerce subscriptions plugin

    Great

    1 year, 5 months ago

    Hello,

    Thank you for contacting Rank Math support.

    Were you able to confirm that Rank Math is the source of this error by deactivating Rank Math to see if the issue persists?

    If you have then please share access to your WordPress dashboard along with your FTP access so we can be able to investigate this issue for you. Please also mention the specific plugin that is being affected.

    We are looking forward to hearing back from you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Critical: Woocommerce subscriptions issue with rank math SEO’ is closed to new replies.