Critical Issues With Review Snippets

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Please head over to your WordPress admin area > Rank Math > Titles & Meta > Authors, and enable the Author Archives:

Once done, clear your website’s cache and test the page again with the Rich Results testing tool and see if the issue gets fixed.

In case the issue persists, please delete the Schema from that page and update the page. Then, add the Schema again and see if that helps.

Let us know how this goes.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Hello,

I can check that you are adding an empty Review Schema to the affected products and that’s showing the error in your GSC account:

You should add a supported Schema type like Product if you want to add the review to the articles. However, the review plugin you are using is already adding the correct Schema with the review, so you can remove the Review Schema that you have added in our plugin and use the default Article Schema.

Once done, validate the fix in your GSC account and wait for Google to recrawl your site.

Hope that helps. Let us know if you need any other assistance.