Critical Error When Adding New Blog Posts – Rank Math Plugin Conflict

#1048553
  • Resolved Concept Care

    2 months, 3 weeks ago

    Rank Math free

    I am experiencing a critical issue on my WordPress website related to the Rank Math plugin. When I navigate to Posts > All Posts and attempt to add a new blog post, I receive the following error message:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.”

    After enabling debugging, I have determined that the issue is caused by the Rank Math plugin

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin. It sounds like there may be a conflict with another plugin or theme on your site. To troubleshoot this, we recommend performing a conflict check using the Health Check plugin. This allows you to identify if another plugin or your theme is causing the issue without affecting your website visitors.

    Here’s how to do it:

    1. Install the Health Check Plugin

    1. Log into your WordPress Administrator account and navigate to the dashboard.
    2. Go to Plugins in the WordPress menu, then click on Add New.
    3. Search for ‘Health Check’ and click Install Now on the Health Check & Troubleshooting plugin.
    4. Activate the Health Check plugin.

    2. Use Troubleshooting Mode

    1. Once activated, navigate to Tools > Site Health in your WordPress menu.
    2. Click on the Troubleshooting tab.
    3. Enable Troubleshooting Mode, which will deactivate all plugins for visitors but keep them active for you.
    4. Start enabling plugins one by one to see if the issue reoccurs.

    If you find that the issue persists even when only Rank Math and the default WordPress theme are active, please let us know directly at our support forum so we can assist you further.

    Thank you for raising this concern, and we hope this helps resolve the issue!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math

    Rakibuzzaman Siam

    2 months, 2 weeks ago

    Hello,

    Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.

    Can you please share the error log with us?

    Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Looking forward to helping you.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Critical Error When Adding New Blog Posts – Rank Math Plugin Conflict’ is closed to new replies.