Critical error on your Website

#100502
  • Resolved Nima

    4 years, 1 month ago

    Rank Math free

    Hi, like many others when I use any Persian calendar converter plugin, Rankmath gives this error :”Uncaught Exception: DateTime::__construct(): Failed to parse time string (Û±Û³Û¹Û¹-Û°Û¸-Û°Û¹ Û°Û°:Û°Û°:Û°Û°) at position 0 (�): Unexpected character in …”.
    I someone said I solved this issue by installing an older version (1.0.47.1),I have not tried this, but even if that works,it is not a proper solution.
    Could u guys fix this issue???
    I am sure thousands of people both Persian and Arabic languages will have this problem when they convert the date to their own language.
    I really like to use your plugin, but at the same time I can not avoid using Calendar converter plugin such as “WP Shamsi” orany similar plugin.

    thanks

Viewing 1 replies (of 1 total)
  • Jitendraa

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Critical error on your Website’ is closed to new replies.