Critical Error & Compatibility Issues

#30003
  • Resolved Ann

    4 years, 8 months ago

    Rank Math free

    Hello everyone, switched today from SEOPress to Rankmath and was initially pretty impressed. But now problems are creeping up!

    1. Social Images
    My website runs on Thrive architect (Rise Theme). And I found that now my social images are no longer showing correctly. Instead of using the social image I had assigned, they are pulling in the featured image.

    Is there anyway around having to change each social image manually back to what it should be?

    2. Strip Category Base issue
    Activating the Strip Category Base option resulted in two issues:

    a) Redirect from category to Silo-Page is no longer working. It just shows the WP native category summary page instead of my silo page that the category is redirected to.

    b) When I try to index a post in either the short or the long version on Google Search Engine I get an error. It finds the page alright, but when I request to recrawl it, GSC tells me that is not possible.

    After disabling the SCB option these to issues disappeared.

    3. Table of Content not recognized
    For some reason Rankmath does not seem to recognize my Thrive Architekt tale of content block.

    4. Critical Error after using SEO Analysis
    I just tried to run Rank Math SEO Analysis on my website. This resulted in: “There has been a critical error on your website. Please check your site admin email inbox for instructions.”

    … and in my Mailbox, wordpress sent me a message:
    “Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website (https://www.dievogelschule.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.dievogelschule.com/wp-admin/admin.php?page=rank-math-seo-analysis) and check for any visible issues. …”

    Any thoughts or fixes for these? 🙂

    Thanks, Ann.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 8 months ago

    Rank Math free

    Hi Ann,

    Thanks for getting in touch with us.

    1. Please paste these two codes in your theme’s functions.php file to remove both twitter and OpenGraph outputs from Rank Math:

    https://rankmath.com/kb/filters-hooks-api-developer/#remove-twitter-tags

    and

    https://rankmath.com/kb/filters-hooks-api-developer/#remove-opengraph-tags

    2. Can you please update to the latest version we released a few hours ago?

    3. ​We only detect Table of Contents if you are using one of these plugins to add a table of contents section.

    ​https://rankmath.com/kb/score-100-in-tests/#table-of-contents
    ​
    ​Unfortunately, there is no other way to look for a Table of Contents section other than to look for pre-installed ToC plugins like the ones listed above. You also use the filter provided in the above link to manually add your plugin to the compatibility list (or ask your ToC plugin provided to add it to their plugin)
    ​
    You can also use this code in your theme’s functions.php file to manually tell Rank Math that you are already using a Table of Contents and to pass that test.

    ​https://pastebin.com/RUdAkgMm
    ​
    4. Please head over to WordPress Dashboard > Rank Math > Status & Tools > Tools > Clear SEO Analysis data.

    Hit the button once.

    null

    That should fix the issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Ann

    4 years, 8 months ago

    Rank Math free

    Thank you Todd.

    • This reply was modified 4 years, 8 months ago by Ann.
    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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