Hello,
We apologize for the issue you are facing with your WordPress site after downloading our plugin. It sounds like you might be encountering a fatal error related to the Action Scheduler. This can happen if there are conflicts with other plugins or if certain tables are missing in your database.
To resolve this issue, please follow these steps:
-
Backup Your Database: Before performing any actions, we recommend taking a backup of your database.
-
Use the Repair Action Scheduler Plugin: You can use our Repair Action Scheduler plugin to fix this issue automatically on most sites. Here’s how to do it:
- Download the plugin from the GitHub page linked above.
- Upload the ZIP file to your site via Plugins → Add New → Upload Plugin.
- Once activated, the plugin will attempt to create the necessary tables and then deactivate itself automatically.
- You should see messages indicating that tables were created successfully.

-
Clear Cache: After following the above steps, please clear all caches, including server-side caches.
If you are still unable to access your site after trying these steps, please reply to this ticket and include your site URL so that a human agent from our support team can assist you further.
Thank you for raising this concern, and we hope to help you resolve it soon!
My website is also down with a critical error
I cannot get to the wordpress site or my website as your plugin shut it dow with critical error
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience this issue may have caused you.
You must have received an email from WordPress with the details about the error. Please share it with us here so we can check and assist you further.
If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Having an error log will help us determine what is causing the critical error on your website.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.