Hello,
Sorry for any inconvenience that might have been caused due to that.
It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.
1. Please follow these steps to fix the issue:
https://rankmath.com/kb/fatal-error-after-1-0-49-update/
2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.
Here’s a video screencast:
https://i.rankmath.com/KStFug
Please clear all the cache, including the server after following the above process.
That should resolve the issue. Thank you.
We tried running the workaround, and although it showed that the tables have been created, we could confirm in the database that the tables were not created, and it did not fix the issue.
https://ibb.co/qmTXyMx
-
This reply was modified 4 years, 1 month ago by
Austyn Cohen.
Hello,
If you want, you can share with us your cPanel details and we can try to manually fix it for you.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
