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Hello,
I just purchased 75 credits from you.
In my rankmath account the credits appear, but not in my wordpress admin area.
In the wordpress admin area, I refreshed the content ai credit by clicking on that round symbol, but the credits dont show.
How can I make the credits show in the wordpress admin area so that I can use them?
Thanks,
best regards,
Lars
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Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
As the credit count is correct in your Rank Math account but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.
After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.
Let us know how that goes. Looking forward to helping you.
Thank you.
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