Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
If you want to transfer the content AI credits to your PRO account, please provide the username/email address of the same in the sensitive data section.
If you need further assistance, please don’t hesitate to contact us.
Thank You
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have done the needed in response to your ticket opened with another account involved.
Please let us know if we need to merge your accounts to avoid any further similar problem, and let us know which email address you want to keep.
Thank you!
Yes please. Can you merge the accounts.
Kind regards
Natasha
Hello,
Thank you for contacting Rank Math today.
As requested we have merged the accounts under the preferred email address and you should see the subscription reflected on the desired account.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
