Hello,
We apologize for the issue you are facing with your Content AI credits not being refreshed this month. To resolve this, please ensure that you refresh the credits manually. You can do this by following these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math → General Settings → Content AI.
- Look for the option to refresh the credits and click on it.
Here’s a screenshot for reference:
Once you have refreshed the credits, please check again to see if they have updated correctly. If the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention, and we hope this helps!
Hello,
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.