Credit cards are not accepted

#270267
  • Resolved Caki Poduka
    Rank Math free

    I have tried to buy PRO version but both of my Credit cards have been declined. My company card (VISA electron bussiness) and my private VISA card.
    Money is not the problem, so how can I use my company card to pay for plugin?
    I do not use amazon or paypal for my online transactions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tammy
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a different credit card instead.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    I used same card for paying google services (Adwords) or software from other providers and had no problems before.
    – Payments in USD $ YES
    – Supports subscription-based payments YES
    – You are not using a prepaid card NO
    – International payments are turned on YES
    Is there other way I can pay for plugin?

    Prabhat
    Rank Math agency

    Hello,

    You can also try using a credit card or AmazonPay and see if the payment goes through.

    Please let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Credit cards are not accepted’ is closed to new replies.