Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please ensure that your payment method supports the following?
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
If everything from the above is enabled and working, you can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
I will try this out and revert. Thank you.
Hello,
You’re welcome.
Sure, let us know how this goes.
Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.
Looking forward to helping you.
Thank you.
I have gotten a response from my bank. I am over the monthly limit for foreign purchases. I will look for another means to buy this. Thanks, guys. You have a wonderful support culture. I rate you 100%!
Hello,
You’re welcome.
We are super happy that we have addressed your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
