Credi Card Payment failed for PRO.

#270747
  • Resolved Altorise

    4 years, 6 months ago

    Rank Math free

    Hi Team,
    I have been trying to purchase the PRO version but it has declined, I have tried with PayPal & Amozon, but it is showing the same error “Payment declined”.

    Can you please look into the issue?

    Regards,
    Dhiren SHAH

Viewing 1 replies (of 1 total)
  • Tammy

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a different credit card instead.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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