crash with divi

#6873
Viewing 5 replies - 1 through 5 (of 5 total)
  • Todd
    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We tried logging in using the supplied link but we are getting an error:
    login error

    Can you please update the link so we can check?

    There was a geo block

    Try now please

    Hi there,

    Thanks for the access.

    It looks like the CPT Layout Injector plugin is causing the error and returning a 404 error on the page when active.
    If this is not an essential plugin for your site, I would suggest that you deactivate it.

    I hope this info helps. Thank you.

    cpt is the main plugin of the website

    • This reply was modified 5 years, 6 months ago by Marco Mosca.

    Hi there,

    Thanks for the follow up.

    I have just raised this issue with our developers and we will be investigating this further and then get back to you.

    We appreciate your patience.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘crash with divi’ is closed to new replies.