cpu usage

#66146
  • Resolved Kami
    Rank Math free

    Hi,
    when i try to put focus keywords in post, browser seems to hang and stuck and cpu usage goes upto 100%, i tried on two different sites and test in firefox, chrome and opera and also on laptop and desktop getting same results
    how to fix it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Is it likely your are adding long keyword? Please do the following:

    1. Remove Rank Math from WP > Plugins. Don’t worry, all your settings are safe in your database and they will return once you upload the below version.

    2. Install this version of Rank Math on your website by uploading it from WP > Plugins > Add New.

    Here are the files: https://i.rankmath.com/GprWvy

    Here’s a small video tutorial:
    https://i.rankmath.com/T1DqJL

    3. Activate the Rank Math plugin after it is done uploading.

    4. Make sure to hard refresh your browser cache or test in an incognito window:
    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    ​​​​​​​

    Kami
    Rank Math free

    As per instrcutions I have installed it but same result, Previosuly the plugin ver was Version was 1.0.44.1 and the one which you have given is also same. should i install beta?

    Alberto
    Rank Math business

    Hello,

    Are you entering a really long keyword? We have seen it happening in those cases since memory is being overloaded.

    If that is your case, we have already found the issue and created a fix, which will be available really soon, once we release our next update.

    Looking forward to help you.

    Kami
    Rank Math free

    yes its about 4 to 5 words, two three keywords, so lets wait for update I guess

    Hello,

    The update should be released soon. You can keep the auto-update option on have it installed automatically on release. You can also enable notifications to be notified when the release is out to your email.

    In the mean time, please do not hesitate to let us know if you need our assistance with anything else.
    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘cpu usage’ is closed to new replies.