CPT Sitemap leads to 404 - Support

Resolved Jeremy
4 years, 6 months ago

Rank Math free

Hi there,

I created a Custom Post Type for recipes.
I can see the tab in the RankMath -> Sitemap settings -> Post Types section.

I checked the “Include in sitemap” option, and it gives me a sitemap URL.
But if I go there, it doesn’t exist.

If I check the global sitemap, I can see that it doesn’t contain the URL to my recipe’s Custom Post Type.

I deleted my cache and disabled Autoptimize (the only performance plugin I have).

How can I fix that to get a sitemap for my CPT ?

Thanks for your support,
Jeremy

Viewing 11 replies - 1 through 11 (of 11 total)

Azib Yaqoob
4 years, 6 months ago

Rank Math business
Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

As you are using a caching plugin It might be caused due to that.

You should add the following cache exceptions:
```
/(.*)sitemap(.*).xml
/(.*)sitemap.xsl
```
Looking forward to helping you. Thank you.
Jeremy
4 years, 6 months ago

Rank Math free

Hello Aziz,

As I said, I disabled my cache plugin and it still doesn’t work.
Where should I add the cache exceptions you provide ?

Thanks

Azib Yaqoob
4 years, 6 months ago

Rank Math business

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Jeremy
4 years, 6 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Anas
4 years, 6 months ago

Rank Math business

Hello,

I logged in and checked the website settings.

The recette-sitemap.xml seems to be working fine.

Check the screencast in the sensitive data section.

If it is not working on your end, please clear your browser cache and check the sitemap.

I hope this helps.

Looking forward to helping you.

Jeremy
4 years, 6 months ago

Rank Math free

Hmmmm, indeed it works now.
When I tested, it was not working.

Is there any delay in generating the sitemap ?

Anas
4 years, 6 months ago

Rank Math business

Hello,

No, there is no delay in generating the sitemap, the sitemap must be getting cached.

As you deleted the cache plugin, the issue got resolved.

I hope this clarifies your query.

Let us know if you have any questions.

We are here to help you.

Jeremy
4 years, 6 months ago

Rank Math free

Hello Anas,

Still sounds a little weird to me, because I had deleted the cache plugin and tested in incognito mode and it was not working.

But happy to see that it works now.

Thanks for your support Anas and Azib

Jeremy
4 years, 6 months ago

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Dirk Schepanek
4 years, 6 months ago

Rank Math free

Hello Jeremy,
I have the same issue now – which caching plugin were/are you using? I am on WP fastest cache, but I have all urls containing sitemap excluded…
strange. It seems to me there is a delay with these new sitemaps.

regards, Dirk

Reinelle
4 years, 6 months ago

Hello,

@Dirk We have already replied to your separate ticket for this issue.

If you have further questions about this topic, please continue there to assist you accordingly.

Looking forward to helping you.

Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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