“Couldn’t Fetch” issue with sitemaps for my website: pingshopping.com

#980916
  • Resolved Sujit Sutradhar
    Rank Math free

    Hello, sir
    I have been facing the problem for more than 1 month
    Google Search Console “couldn’t fetch” the sitemaps
    When diagnosed, Google shows the “no index” is applied on the HTTP header. But I checked that “no Index” is not selected.
    I don’t find anything to change the settings if anything else is there. Please guide me in doing this.

    Only /post-sitemap.xml is successfully fetched. But others’ status is “couldn’t fetch”.

    /category-sitemap.xml Unknown 22 Feb 2025 Couldn’t fetch 0 0
    /web-story-sitemap.xml Unknown 22 Feb 2025 Couldn’t fetch 0 0
    /page-sitemap.xml Unknown 22 Feb 2025 Couldn’t fetch 0 0
    /post-sitemap.xml Sitemap 22 Feb 2025 22 Feb 2025 Success 5 0
    /sitemap_index.xml Unknown 22 Feb 2025 Couldn’t fetch 0 0

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the issue you are facing with the "Couldn’t Fetch" error in Google Search Console for your website, pingshopping.com. It can be frustrating when sitemaps are not being fetched correctly.

    Here are some steps you can take to troubleshoot and potentially resolve this issue:

    1. Validate Your Sitemap

    First, ensure that your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check for any issues. If your sitemap is valid, it should return a success message.

    2. Check Sitemap Location

    Make sure your sitemap is located in the root folder of your WordPress installation. The URL should look like this:

    https://rankmath.com/kb/fix-sitemap-issues/

    3. Ensure Posts Are Set to Index

    Since you mentioned that "no index" is not selected, double-check that all your posts are set to index. Go to Rank Math SEO → Titles & Meta and ensure the Index checkbox is enabled for your posts.

    Index Titles and Meta settings

    4. Flush the Cache

    If your sitemap appears outdated, you may need to flush the sitemap cache. Navigate to Rank Math SEO → Sitemap Settings, increase the value of Links Per Sitemap by one, and then click Save Changes. After that, go to Settings → Permalinks and click Save Changes again.

    Flush Permalinks

    5. Exclude the Sitemap From Caching

    Ensure that your sitemap is not being cached by any caching plugins. You can refer to this article on ensuring that your sitemaps are excluded from caching.

    6. Add the Correct Sitemap URL to Google Search Console

    Make sure you have added the correct sitemap URL in Google Search Console under Indexing → Sitemaps. If you haven’t already, try adding:

    https://rankmath.com/kb/fix-sitemap-issues/

    If it still returns a "Couldn’t fetch" error, try adding a forward slash before the sitemap URL and submit it again.

    7. Check HTTP Headers

    Since Google indicates that a "no index" is applied in the HTTP header, you might want to check if there are any server-level settings or plugins that could be affecting this. You can use tools like httpstatus.io to check the status code of your sitemaps.

    If after following these steps you are still experiencing issues, please reply to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope these steps help resolve the issue!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘“Couldn’t Fetch” issue with sitemaps for my website: pingshopping.com’ is closed to new replies.