Cookie check failed

#366884
  • Resolved SeethaLakshmi P
    Rank Math free

    When using Application Load Balancer Rank Math’s Indexnow API is working correctly with status code 200.
    When using Cloudfront it respond with Cookie check failed

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    This seems to be a caching issue that affects your website’s nonce token.

    However, we would need to further check the issue. Could you please share some steps to replicate the issue?

    Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cookie check failed’ is closed to new replies.